Health Plans

Today there are more health plans to choose from than ever before. And, as with any major purchase, you should "shop around" to find the health plan that best meets your needs. Numerous resources are available to assist with the decision, including insurance brokers, health plan websites, plan-provided materials, other health-related websites and feedback from business associates.

Research conducted by Anthem Blue Cross and Blue Shield found that six areas strongly influence consumers' overall experience with their current health plans.1 As these areas contribute to satisfaction, they are important factors to be considered when choosing a plan.

Choice of networks and doctors

Affordability and health plan value

Health and wellness tools and services

Health plan communications

Access to information on the cost and quality of services and providers

Customer service

Knowing what impacts customers' experiences with their health plans can give you a leg up when choosing the plan that's right for you.

Want to learn more? Contact R. Kashmiry and Associates, Inc. at 877.860.6295 or go to www.rkashmiry.com.

1-Data based on quantitative and qualitative research conducted by an independent, third party marketing research firm for WellPoint's Customer Viewpoint Program. Insights derived from approximately 100,000 responses from consumers, employers and industry thought leaders across 16 states between 2005 and 2007. Data are weighted to be representative of demographic census information.

About the Author

Founded in 1986, the corporate headquarters of R. Kashmiry and Associates, Inc. is located in Boardman, Ohio. R. Kashmiry and Associates, Inc. are well-respected leaders in the benefit design industry - working with multiple state associations and groups, as well as providing complete service to over 1,000 out-of-state clients.